Privacy Policy

Privacy Policy

1. Who are we?

Dutch Weighing Company (DWC) is responsible for the processing of personal data as described in this privacy statement.

Contact details:

2. What personal data do we process?

We may process the following personal data when you visit our website or contact us:

  • Name and contact information, such as your email address and phone number.
  • Company name and position.
  • IP address and browser data.
  • Data that you share with us yourself, for example via a contact form or email.

3. Why do we process your data?

We process your personal data for the following purposes:

  • Answering your questions and requests.
  • Maintaining business contacts.
  • Sending relevant information about our products and services, insofar as this is legally permitted.
  • Improving our website and service delivery.
  • Compliance with legal obligations.

4. On what basis do we process your data?

We process your personal data based on one or more of the following legal bases:

  • Consent: for example, when consent is required for receiving newsletters or for placing certain cookies.
  • Execution of an agreement: when processing is necessary for entering into or performing a contract.
  • Legitimate interest: for example, for maintaining business relationships or improving our service, insofar as our interests weigh heavier than your privacy interests.
  • Legal obligation: when we are legally obliged to process certain data.

5. How long do we keep your data for?

We do not store your personal data for longer than is necessary for the purposes for which they were collected, unless a legal retention period applies.

When the data is no longer needed, it is deleted or anonymized.

6. Do we share your data with third parties?

We never sell your personal data to third parties.

We may share your information with:

  • Service providers that perform work on our behalf, such as hosting providers and email services. Where required, we make arrangements regarding the protection of your personal data in a processing agreement.
  • Public authorities, when we are legally obliged to do so.

We do not provide more personal data than is necessary for the respective purpose.

7. Cookies and Google Analytics

Our website may use cookies and similar techniques. Cookies are small text files that are stored on your device.

Functional cookies

These cookies are necessary for the website to function properly. For example, they ensure that the website is displayed correctly and that certain functions work.

Analytical cookies

We can use Google Analytics to gain insight into the use of our website and to improve the user experience.

When consent is required for this, these cookies are only placed after you have given your consent. The anonymization of IP addresses does not automatically mean that all data processing is anonymous.

You can find more information about disabling Google Analytics via the official website of Google: https://tools.google.com/dlpage/gaoptout.

You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

8. How do we secure your data?

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.

Despite these measures, the security of data transmission over the internet cannot be guaranteed completely.

9. What are your rights?

Under the General Data Protection Regulation (GDPR), depending on the circumstances, you have the following rights:

  • Right of access: You can request which personal data we process from you.
  • Right to rectification: You can request that incorrect or incomplete data be corrected.
  • Right to deletion: In certain cases, you can request that your personal data be deleted.
  • Right to restriction: In certain cases, you can request that the processing of your data be restricted.
  • Right to data portability: In certain cases, you can request to receive your data in a portable format.
  • Right of objection: In certain cases, you can object to the processing of your personal data.
  • Right to withdraw consent: When processing is based on consent, you can withdraw this consent at any time.

You can submit a request via [email protected].

We respond as quickly as possible and within one month at the latest to your request. In certain cases, this deadline may be extended in accordance with the GDPR.

If you are not satisfied with the way we handle your personal data, you can file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

10. Links to other websites

Our website may contain links to external websites. Dutch Weighing Company is not responsible for the content or privacy policies of these websites.

We advise you to consult the privacy statement of external websites when you visit them.

11. Changes to this privacy statement

We may modify this privacy statement from time to time, for example when our services or applicable legislation change.

The most up-to-date version is available on our website. In case of important changes, we will inform you if this is necessary.

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